QuickBooks error PS036 is primarily related to the QuickBooks Payroll Service and appears when you download or install payroll updates. This error prevents users from accessing crucial payroll features. You may see this error due to an inactive payroll subscription, incorrect service key, data damage, invalid number or EIN, and outdated QuickBooks software. Read this blog post to learn how to fix QuickBooks error code PS036.

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Possible Reasons For QuickBooks Error Code PS036

Payroll update errors such as QuickBooks error PS038 and error code PS036 can appear due to the following reasons: 

• An inactive payroll subscription can trigger the QB error PS036.
• Outdated QB software can trigger the error.

Solution To Fix QuickBooks Error Code PS036

To tackle the error code Ps036, you can follow the solutions below.

Solution 1: Verify Your Payroll Subscription

Make sure your QuickBooks Payroll subscription is active and properly set up. Here’s how to address the issue:

• First, ensure you have the latest version of QuickBooks Desktop and the most recent Tax Table update installed.
• Launch QuickBooks Desktop on your computer.
• Sign in to your Payroll Service Account.
• From the menu, select "Employee."
• Choose "My Payroll Services." 
• Then click "Account/Billing Information."
• A login screen will appear. Enter your username and password for your QuickBooks Payroll Service Account.
• Click "Sign In" to continue.
• In the Payroll Account Management Portal, navigate to "Payroll Details."
• Check that the Employer Identification Number (EIN) linked to your company name is correct.
• If necessary, click "Edit."
• Update any details.
• After making the required changes, click "Update" to save them.
• Click "Close" to exit the Payroll Account Management Portal.
• Restart your computer.
• Open QuickBooks Desktop again.
• Download any available updates.
• After completing these steps, reopen QuickBooks.
• Check if the payroll error PS036 is resolved.

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Solution 2: Update QuickBooks

If your QuickBooks is not the latest version, it can cause errors while getting the payroll updates and may lead to the error PS036. Therefore, you must update it. Here’s the step:

• Open QuickBooks Desktop.
• Go to the Help menu.
• Select Update QuickBooks Desktop.
• Open the Update QuickBooks window.
• Click on the Update Now tab.
• Select the updates you want to download.
•  Choose Get Updates.
• Click Save. 
• Wait for the download to complete.
• Close the window.
• Restart QuickBooks Desktop.
• Follow the prompts.
• And install the updates successfully.

Conclusion

This guide will help you understand the reasons behind QuickBooks error PS036 and its troubleshooting solutions. By following the recommended steps, you can successfully fix this error.

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