Did you set one or more workstations as the server computer? If yes, then this might be the reason for QuickBooks error code H505. Error H505 is related to the company files and appears in multi-user configurations. It blocks your access to files on different computers. This mainly happens when one or more computers host the same company file. Other reasons for this error can be permission problems, insufficient resources, network problems, and corrupted data.

Call our QuickBooks technical team at 1-855-856-0042 to resolve QuickBooks error code H505 successfully.

Reasons For QuickBooks Error H505

Before discussing the solutions, let's first understand why error H505 or QuickBooks error H101 occurs.

• QuickBooksDBXX is not running. 
• File corruption.
• Permission issues. 

Solutions For QuickBooks Error H505

When you can't open your file because of error H505, then follow these steps.

Solution 1: Check the Services on the Server

• Open QuickBooks on the server.
• Go to File and select Utilities.
• Select Host Multi-User Access.
• Do not select Stop Hosting Multi-User Access.
• Check QuickBooksDBXX and then repeat for QBCFMonitorService.
• Follow these steps to check QuickBooksDBXX:
• Open your server computer.
• Open the Windows Start Menu.
• Type “Run” in the search bar.
• Open it.
• Enter “services.msc” in the Run window.
• Press Enter.
• Find and double-click QuickBooksDBXX in the list.
• Set the Startup Type to Automatic.
• Service status must be Running or Started. 
• If not, select Start.
• Go to the Recovery tab.
• Set Restart the Service.
• Select Apply.
• Then, click OK.
• Repeat these steps for QBCFMonitorService.
• After completing the steps, open QuickBooks on each workstation.
• Go to the File menu.
• Select Switch to Multi-user Mode.
• Lastly, check for the error. 

Recommended to read : How to fix QuickBooks Error PS107

Solution 2: Use QB Tools Hub

Step 1: Download Tools Hub

• Close QuickBooks.
• Download QB Tool Hub. 
• Save the file.
• Open the QuickBooksToolHub.exe file.
• Follow the on-screen steps.
• Install the tool.
• Agree to the terms and conditions.
• When done, double-click on its icon.
• Open the Tool Hub. 

Step 2: Access the File Doctor 

• Open the tool hub.
• Select Company File Issues.
• Select Run QuickBooks File Doctor. 
• Wait for a few minutes. 
• Once open, select your company file.
• Select Browse. Locate the file. 
• Select Check your file and Network.
• Click on Continue.
• Enter your admin password.
• Click Next.
• Now, check for the error.

Step 3: Run Database Server Manager

• Open the QB Tool Hub.
• Select Network Issues.
• Select QuickBooks Database Server Manager.
• Now, select Start Scan. 
• Use Browse to find your company file location if you can’t locate it. 
• Select Start Scan.
• When done, select Close. 
• Open QuickBooks on the problematic computer.
• Select File.
• Then Switch to Multi-user Mode.

Conclusion

We trust that the above listed methods will assist you in resolving the QuickBooks error code H505 and you will be able to access the files again.

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