The web connector utility is used to sync the QB Desktop app and the web-based app for data exchange. But sometimes, issues can arise while accessing the web connector, which can lead to QuickBooks web connector error QBWC1013 on the screen. This error code can arise when the utility is outdated, or the log file is missing, among other possible reasons. If you are getting a QuickBooks web connector error, you can perform the resolution steps given below to terminate the issue.

If the detailed solutions provided below seem too challenging or complex to comprehend, you can call our team of QB technicians at 1-855-856-0042 to get immediate help with the web connector issues in the app.

List of Main Reasons and Scenarios Leading to the QuickBooks Desktop Web Connector Error

If your QuickBooks web connector has stopped working, the following common causes and primary factors might be responsible -

1. You are not running the web connector with proper admin rights, and the current user account is unable to create directories.
2. The log file used by the web connector tool might not be working correctly, and the log file might be damaged, corrupted, improper, or missing.
3. The QuickBooks web connector utility might be old or outdated, which can cause compatibility issues while syncing the data files.
4. Your QBWC tool might not be correctly installed, and essential installation files might be damaged, broken, corrupted, or accidentally deleted from the system.
5. Issues while connecting to the web connector tool can also arise when the QuickBooks Desktop app is old, outdated, or discontinued.

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Resolving Methods to Terminate Error Connecting to QuickBooks Web Connector

QuickBooks web connector error message QBWC1013 can be successfully rectified by using the effective methods given below -

Step 1 - Uninstall and Update the Web Connector from the Run Window

You can eliminate QB error code QBWC1013 by reinstalling and updating the web connector utility from the run tab.

1. Open the Run window to run the appwiz.cpl command and open the Uninstall a Program window to right-click the Web Connector utility.
2. Select Uninstall and navigate to the C Drive to delete the QBWebConnector folder, followed by downloading the latest updates and double-clicking the EXE setup file to run the update process.

Also Read : I am getting QuickBooks Error 15102

Step 2 - Edit the Log File Permissions from the Properties Section

Issues while syncing the QB data can be fixed by editing the log file access permissions from the properties tab.

1. First, navigate to the C Drive from the Directory and locate the log file with the QWC extension to right-click the file.
2. Select Properties and hit the Edit button to select the User or Group Name that requires the permissions, followed by hitting Allow to provide full access.
3. Lastly, hit Apply and OK to save the permission settings and check the status of the web connector error by rerunning QB Desktop and the web connector tool.

Conclusion

QuickBooks web connector error QBWC1013 can be successfully addressed by using the effective methods mentioned in this blog. In case these solutions seem unsuccessful in fixing the web connector issues, you can call our team of QB experts at 1-855-856-0042 to get direct help with the error.

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